Turnkey Implementation & SupportMELE’s technical and clinical informatics development team integrates technology solutions into existing infrastructures to maximize your performance and increase your efficiency. Our team of professionals delivers a complete package of pre- and post-implementation services and support.
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Business analysis: We conduct an onsite review, meeting with your staff to discuss and observe your operations and day-to-day work flow. Our comprehensive business analysis includes an examination of your various systems, interfaces, and current processing procedures.
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System Design and Implementation: Business analysis information is used to configure the system to your specific needs. We systematically roll out the open source VistA platform in a phased approach in the most efficient and effective means possible.
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Comprehensive testing services: Working alongside the system owners and end users of the new open source VistA system, MELE provides oversight in conducting validation testing using pre-defined, realistic scenarios to correct and eliminate system glitches. Through rigorous testing and training, end users develop a thorough understanding of how the system operates and how to apply HIPAA standards in protecting health information.
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Training and documentation: Using a phased training strategy that combines formal class room instruction with core competency training, users learn to hone their skills and increase their competency on the system. Reinforcement training is also available through comprehensive online tutorials. MELE provides a complete library of system documentation and user guides as well.
For more information about MELE’s VistA Turnkey Implementation and Support, contact 
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